

Dangerous Assumptions
Whenever a business is not functioning well in terms of production, delivery, sales or profits, at the bottom of its difficulties will...


Learn what a story really is...
Learn: • what a story really is • what it is actually doing to and for you and other readers ​ • the magnetic power that attracts readers...


Getting Customer Feedback
At every point of your business, on every web page, in every store, on every visit, you need to have mechanisms for getting what...


The Foundation of Ideas
Ideas underpin any piece of fiction. They make the difference between the book that doesn’t get sold and the bestseller; they also make...


Ideas versus Images
If ideas form the centre of a successful piece of fiction, does it matter what those ideas are? Should a writer just dream up any kind of...


Learn what a story really is...
Learn: • what a story really is • what it is actually doing to and for you and other readers ​ • the magnetic power that attracts readers...


Prior Customers
It is an understatement to say that your client database is probably an under-utilised resource. You have to decide what kind of resource...


The Fulfilment Funnel
I am going to tell you the simple secret formula that lies behind every success in business and in Life. I’m going to tell you right...


The Secret Charm of Fictitious Characters
What creates ‘appeal’ in a fictitious character? Is it cute looks? Except in movies or a theatre setting, the looks of any character are...


Learn what a story really is...
Learn: • what a story really is • what it is actually doing to and for you and other readers ​ • the magnetic power that attracts readers...